Privacy policy

The website is managed by Grangettes Switzerland Sàrl.
The head office
Grangettes Switzerland Sàrl
Chemin des Verjus 119
1228 Plan-les-Ouates

Privacy Policy

Grangettes Switzerland Sàrl, a company under Swiss law having its registered office at 119 chemin des Verjus, 1228 Plan-les-Ouates, Geneva, Switzerland (hereinafter, "Grangettes Switzerland") - in accordance with the requirements of Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 (General Data Protection Regulation, hereinafter GDPR) and the Swiss Data Protection Act - respects and protects the privacy of individuals (hereinafter, "the User" or "the Customer") using the website designated as, (hereinafter, "The Site") making every possible and proportionate effort not to infringe their rights.

The purpose of this privacy policy is to help the user understand the procedures that Grangettes Switzerland uses in the field of privacy, including what personal data is collected, why it is collected, how it is used, how it is protected and what individual rights the User has.

This Privacy Policy does not apply to and excludes our liability for the privacy, information or other practices of third parties, including third parties who operate websites or services to which the Site links.

This privacy policy applies to all personal data that Grangettes Switzerland acquires or processes when the User interacts with the Site. Examples: purchasing our products, responding to marketing communications and contacting Grangettes Switzerland customer service. These interactions may involve visitors, customers or partners.

In addition, Grangettes Switzerland processes personal data in areas other than the Site, which require other privacy policies.

Grangettes Switzerland is constantly striving to improve and make its online presence more attractive to the User. It is only by knowing the pages of the Site which are visited most frequently and the time that the User spends there, that we will be able to optimize the content of the pages of the Site which best corresponds to the needs of the User. We process the personal data collected during the visit to the Site in accordance with the data protection regulations in force in the country where the entity responsible for processing the data is established.

general information on data processing

In this privacy policy, the term "personal data" means information that refers to the User. This allows us to identify the User, directly or in combination with other information in our possession.

User of the Site in general

Grangettes Switzerland processes the User's data after having obtained their explicit consent. By using or consulting the Grangettes Switzerland Site, the user explicitly accepts this privacy policy and consents to the processing of his personal data with regard to the purposes and methods described below, including in the event of disclosure to third parties, if any, for the provision of the service (eg logisticians, carriers, IT service, etc.). The third parties concerned are in all cases subject to a confidentiality agreement. The provision of data and, therefore, the consent to the collection and processing of data is optional. The User may refuse his consent and may revoke it at any time. However, refusal of consent may make it impossible to provide certain services and the browsing experience on the Site may be compromised.


Grangettes Switzerland will make every effort, in accordance with the electronic form of the service, to maintain the greatest possible confidentiality in the performance of its services. All product orders, quantities, sales volumes, the nature of the partnership, pricing, the Customer's personal data communicated for the purpose of purchasing products and any information transmitted by the customer to Grangettes Switzerland are subject to with the strictest confidentiality and the personal data collected are processed in accordance with Article 6 of the GDPR.

In particular, Grangettes Switzerland will use the information provided for the execution of the contract (and for the possible implementation of pre-contractual measures) and this information may not - without the prior written consent of the Client - be disclosed publicly or to third parties. , except to its authorized employees or their authorized contractors, if their operational or advisory role requires knowledge of this information. The above warranties do not apply if Grangettes Switzerland is legally required to disclose such information. Similarly, in cases where the vital interests of the Client or another natural person require the processing of personal data, or those where their processing is necessary to protect a legitimate interest of Grangettes Switzerland or third parties, which is of a higher nature than the rights of the Customer concerned by this data.

information collected automatically. internet browsing data

As with all websites, the Site also uses log files in which information from User visits is automatically collected and stored. The information collected could include the following:

  • IP address (internet protocol)
  • Browser type and device settings used to connect to the site
  • Internet Service Provider (ISP) Name
  • Date and time of visit/request
  • Number of clicks, if any
  • Method used to submit the request to the server
  • Size of the file obtained in response
  • Numerical code indicating the status of the response given by the server
  • Other parameters related to the user's operating system and computer environment

  • The information listed above is processed automatically and collected in an exclusively aggregated form in order to verify the proper functioning of the site and for security reasons. For security reasons (spam filters, firewalls, virus detection), the automatically recorded data may also include personal data such as the IP address (the one that uniquely identifies, at least to this time, the originating host), which could be used - in accordance with applicable laws - to block attempts to damage the Site, harm other Users, conduct malicious activities and constitute an offense. This type of data is used to protect the Site and the User.

    The data mentioned is used for the sole purpose of obtaining anonymous statistical information on the use of the website and to check its correct functioning. Therefore, this data is deleted immediately after processing. Data used for security purposes (blocking attempts to damage the site) is kept for seven days.

    use of cookies

    Definition of cookies

    A cookie is a small text file sent to the browser by the website visited, then stored on the hard drive of the User's computer, without causing any damage. When the User connects to the Site again, the cookies are read and recognized by the Site that sent them. When you visit the Site, you may receive cookies from a third-party website (so-called "third-party cookies"), for example, links to web pages from other domains.

    By using cookies, Grangettes Switzerland can provide login data on the User's next visit as a personal predefined function, which allows the User, for example, to store the username and password of his customer account.

    To maintain a connection session, Grangettes therefore uses session cookies on its Site. Session cookies are small units of information containing an arbitrarily generated identification number, called a session ID, which are stored in your computer's memory. A session cookie also stores information about its origin and storage period. These cookies cannot store any other data. As soon as the User logs out of his customer account, the session cookies used are deleted.

    Type the cookies

    Technical cookies are necessary for the proper functioning of the Site and allow the User to use our services in an optimal way.

    Functional cookies are used to facilitate the User's navigation on the Site, to store the selected parameters and to provide personalized functionalities.

    The Site uses analytical cookies to collect information about usage habits, pages visited and errors that may occur during navigation. These cookies do not collect information that could identify the User's computer. All information collected by these cookies is aggregated and therefore anonymous.

    By using the Site, the User expressly consents to the use of cookies.

    Disable cookies

    Cookies are associated with the browser and can be deactivated at any time directly from the browser, thus refusing/withdrawing consent to the use of cookies. It should be noted that disabling cookies may prevent the correct use of certain features of the site.

    Each browser has a different procedure for managing settings. Below are browser-specific instructions:

    third party cookies

    The Site also acts as an intermediary for third-party cookies, which are used to provide additional services and features to the User. They also improve the User's experience of the Site through buttons, for example, for social networks or video. The Site has no control over third party cookies - they are managed entirely by third parties. Accordingly, information about the use of these cookies and their purpose, as well as how to deactivate them, is provided directly by the third parties.

    Social networks

    The site also integrates plug-ins and/or buttons for social networks, in order to allow easy sharing of content on your favorite social networks. These plug-ins are programmed in such a way that they do not place cookies when the User accesses the page in order to protect their privacy. Cookies can only be placed, if provided by social networks, when the User makes effective and voluntary use of the plug-in. Please note that if the User browses the Site while connected to the social network, he has already given his consent to the use of cookies transmitted by this site when registering on the social network.

    The collection and use of data obtained through plug-ins are governed by the respective privacy policies of the social networks, to which reference should be made:

    • Facebook
    • Twitter
    • LinkedIn
    • Google+

    newsletters and emails

    The User may receive emails from Grangettes Switzerland for various reasons, such as confirmation of an order or subscription to the newsletter, or to receive information relating to Grangettes Switzerland products. In addition, in order to optimize and adapt its offers, Grangettes Switzerland checks (eg with the so-called "tracking-pixel") whether an e-mail has been opened and which links have been clicked in the e-mail. Grangettes Switzerland uses this data to be able to send suitable newsletter content to the Customer.

    The User can oppose these types of processing by accessing the Site where, for example, he can modify his online profile, unsubscribe from our newsletter or contact the person in charge of the data controller at info@grangettes. store.

    data processing location

    The data collected by the Site is processed at the headquarters of the data controller and at the data center of the site host. Open Net, the host of the site, which is responsible for data processing and manages data on behalf of the data controller, has its servers located in Bussigny in Switzerland, certified ISO 9001 (2008) and ISO 27001 (2013) and acts in accordance with European data protection standards.

    transfer of data to non-EU countries

    The Site may share some of the data collected with services located outside the European Union area. In particular with Google, Facebook and Microsoft (LinkedIn) via social plugins and Google Analytics. The transfer is authorized on the basis of specific decisions of the European Union and the Guarantor for the protection of personal data, in particular Decision 1250/2016 (Privacy Shield), for which no further consent is required. The companies mentioned on guarantee their adherence to the Privacy Shield (EEU-U.S. Privacy Shield and Swiss-U.S. Privacy Shield.

    Web analysis

    This site uses Google Analytics, a web analysis service of Google Inc. ("Google"). Google Analytics uses cookies to allow an analysis of the use of the Site by the User. The information generated by the cookie concerning the use of the Site by the User (including your IP address) will in principle be transmitted to Google and stored by it on servers located in the United States. Insofar as the User's IP address is collected for this purpose, it is always technically shortened, therefore anonymous and untraceable. In these exceptional cases, the full IP address is transferred to a Google server in the USA and shortened there. On behalf of Grangettes Switzerland, Google will use this information to analyze the use of the Site by the User, to compile reports on the activities of the Site for Grangettes Switzerland and to provide us with other services relating to the use of the Site and of internet. Google may also disclose this information to third parties where required to do so by law or where such third parties process the information on Google's behalf. Google will not associate the User's IP address with any other data held by Google. The User can prevent the installation of cookies by configuring his browser accordingly. However, the User may not be able to use all the functions of the Site. The User can also prevent the collection of data and their transfer to Google by downloading and installing a dedicated browser plug-in: ( The User may then nevertheless use the Site without restriction.

    security measures

    The Site processes User data in a lawful and appropriate manner, adopting appropriate security measures to prevent unauthorized access, disclosure, modification, or destruction of data. Processing is carried out using IT and/or electronic tools, taking appropriate organizational, technical and administrative measures to protect personal data within Grangettes Switzerland, using strictly related criteria to the stated objectives. However, no data transmission and no storage system can be guaranteed to be 100% secure. Users who have reason to believe that their interactions with us are no longer secure are requested to report the problem to us immediately.

    In addition to the data controller, in some cases other parties involved in the operation of the Site may have access to stored personal data (administrative, sales, legal and system administration personnel) or external persons (such as third-party technical services, courier service providers, postal couriers, hosting providers, IT companies and communication agencies) who may, if necessary, be appointed by the controller to manage personal data.

    The User's personal data is kept for as long as necessary, or authorized, depending on the purposes for which it is collected. The criteria adopted to determine the storage times are as follows: (i) the period of time during which the User regularly uses the Site; (ii) the need to fulfill a contract or a legal obligation to which Grangettes Switzerland is subject; (iii) the possibility of retaining data in light of the legal situation to which Grangettes Switzerland is subject (for example, with regard to deadlines, litigation or regulatory compliance checks).

    user rights

    In accordance with the provisions of the general regulations and Swiss and European Union regulations, the User may, in the manner and within the limits provided for by the legislation in force, exercise the following rights with regard to their personal data:

    • Request confirmation of the existence of personal data concerning him (right of access)
    • Know the origin
    • Receive intelligible communications
    • Obtain information relating to the criteria, methods and purposes of the processing
    • Request the updating, rectification, integration, deletion, transformation into anonymous form, blocking of data processed in violation of the law, including those no longer necessary for the pursuit of the purposes for which they were been collected
    • In the case of processing based on consent, to benefit from any assistance at cost for the data relating to you which has been provided to the data controller, in a structured and readable form, the conformity of which is guaranteed by a data processor and in a format commonly available on electronic devices.
    • Right to lodge a complaint with the supervisory authority
    • As well as, more generally, to exercise all the rights recognized by the legal provisions in force

    Requests should be directed to the Data Controller. The User may in particular exercise his rights with regard to the processing of personal data by accessing the Site, for example by modifying his online profile, by canceling his subscription to our newsletter or by contacting the data controller at address indicated Grangettes Switzerland will respond to the request in accordance with applicable laws. The User is invited to indicate in his request which personal data he wishes to modify, to indicate whether he prefers that this data be deleted from the Grangettes Switzerland database or to specify the limitations he wishes to impose on the use of their personal data by Grangettes Switzerland. It is important to note that it may be necessary to retain certain information for record purposes and/or to complete transactions initiated by the User before requesting a change or cancellation.

    special information for parents

    The Site is not directed to children, as required by applicable law, and we do not knowingly collect personal information from minors. However, Grangettes Switzerland undertakes to respect the provisions of the law when these require the authorization of a parent or guardian to collect, use or disclose the personal data of minors. We are committed to protecting the privacy of minors and we encourage parents and guardians to take an active role in the activities and interests of their children on the net.

    If a parent or guardian finds that a minor child has provided us with their personal data without their consent, we invite the User to contact the data controller at If Grangettes Switzerland learns that a minor has provided them with their personal data, they will be deleted from their files.

    data control

    In accordance with the GDPR and other Swiss and European Union data protection laws, as well as other provisions relating to data protection, the data controller is Grangettes Switzerland Sàrl, chemin des Verjus 119A, 1228 Plan-les-Ouates, Geneva, Switzerland, who can be contacted at the following email address:

    The data processor for processing is the host of Site Open Net Sàrl.

    data protection officer

    Grangettes Switzerland has appointed Mr. Laurent TROILLET as its Data Protection Officer (DPO). The DPO can be contacted at the following address:


    This Privacy Policy was last updated on November 1, 2021.