Shipping policy


The prices of the product(s) mentioned on the Site include the total price to be paid for the goods and services concerned in Swiss Francs, all taxes included, excluding delivery charges.

The price of delivery charges is determined at the time the order is placed, depending in particular on the amount of the order. Delivery charges are inclusive of all taxes.

Please find below the prices, delivery times and conditions for free delivery:

  • Method: Swiss Post
  • Price: 5.90 chf
  • Delivery time: 24h-48h
  • Free delivery from: 50 chf

The above delivery times are indicative only. As the delivery service is provided by an external company,

Grangettes Switzerland cannot be held responsible for late deliveries.

Grangettes is free to modify all prices appearing on the Site at any time.


After placing the product(s) in the basket, the User must validate his order by accepting the General Conditions of Sale and proceeding to the payment thereof.". By checking the box "I accept the general conditions" then by clicking on "Payment", the User concludes the sales contract and unconditionally and irrevocably accepts the application of the General Conditions of Sale.

The User accepts that Grangettes' order registration systems constitute proof of the said order, its content and its date.

The sales contract relating to a specific order is considered concluded by Grangettes once the latter has sent the User, by e-mail, the order confirmation containing all the constituent elements of the contract (product/s ordered, amount invoiced, delivery costs, delivery terms, shipping costs, etc.).

In the event that Grangettes is unable to execute the order in whole or in part for any reason whatsoever, it will inform the User as soon as possible by e-mail and will determine with the latter how to proceed.

Grangettes reserves the right to refuse any order, in particular because the latter is abusive, the means of payment is illicit, fraud is suspected or if the User has committed abuses on the Site or in connection with the products. .


Orders are payable in Swiss francs at the time of payment. The full amount indicated at the time of payment (i.e. price of products and delivery charges) on the Site is due in full at the time the order is placed.

The User may use any of the payment methods offered on the Site. The User guarantees that he/she has the necessary authorization to use the chosen method of payment.

In the event of refusal of payment for the product(s) ordered after Grangettes has sent the order confirmation, Grangettes reserves the right to cancel delivery until the price of the order has been credited to the User's account.

Subject to Grangettes' refusal, Users who are business customers have the option of paying by invoice. In this case, the invoice amount must be paid within 30 days of receipt.


The product(s) is/are delivered to the address indicated by the User on the order form, according to the delivery method chosen from among the options available on the Site during the ordering process.

Grangettes is deemed to have fulfilled its delivery obligation upon delivery of the ordered product(s) to the carrier. THE TRANSFER OF RISKS THEREFORE TAKES PLACE AT THE TIME OF DELIVERY OF THE PRODUCT(S) TO THE CARRIER. Grangettes cannot therefore be held responsible for the loss or theft of the product(s) following delivery of the latter(s) to the carrier. Grangettes can in no way guarantee delivery times. However, these will not exceed 30 days following the order confirmation.